Over the weekend, the online shoe retailer Zappos informed their customers that they had been a victim of a cyber attack.  This cyber attack affected more than twenty-four million customers.  Zappos is owned by Amazon.com and is based in Las Vegas, Nevada.  They have stated that these twenty-four million customers have had their email addresses, their names, their billing and shipping addresses, their phone numbers, scrambled passwords, and the last four numbers of their credit cards were hacked.

Although this sounds really bad for the customers, there is one piece of good news.  The hackers were not able to access servers that had the customer’s payment data, including their total critical credit card number.  The retailer has stated that the hacker managed to gain access to parts of their internal systems and network.  The hacker managed to do this via one of the servers in Kentucky.  This was posted Sunday on Zappos blog.

It is the recommendation that all their customers, not just the twenty-four million who were affected, that they change their password. In addition, they should also do this on any site where they used a similar or same password to protect any other accounts they might have.

Because of their huge customer data base and all the calls they are expecting because of this data breach, they have switched off their telephones temporarily.  They are asking that all customers contact the company via email.

You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.